Privacy Policy

1. Who We Are

AccountingPV provides professional accounting, tax, payroll, and financial consulting services to businesses and individuals in Puerto Vallarta, Mexico. We are the data controller for the personal information you share with us through this website.

For privacy inquiries, contact us at [email protected].

2. Data We Collect

We collect the following categories of personal data:

• Contact information: name, email address, phone number, and business name provided through our contact form.
• Service inquiry data: the type of service requested and any details you include in your message.
• Analytics data: pages visited, time on site, browser type, and general geographic location (country/city level), collected via Google Analytics.
• Cookie data: session tokens (for authentication and CSRF protection) and functional preferences (language setting).

We do not collect financial data, RFC numbers, or tax information through this website. Such data is shared directly with our accounting professionals under a separate engagement agreement.

3. How We Use Your Data

• To respond to your inquiries and provide the accounting or consulting services you request.
• To send service-related communications, such as engagement letters, invoices, and filing reminders.
• To improve our website based on aggregate analytics data.
• To comply with legal obligations under Mexican law, including SAT and IMSS requirements.

4. Data Storage and Processors

Your data is stored primarily in Mexico in compliance with the Ley Federal de Proteccion de Datos Personales en Posesion de los Particulares (LFPDPPP). We may use the following third-party processors, which may involve data transfer to the United States:

• Mailgun — for transactional email delivery. Privacy policy: mailgun.com/privacy-policy
• Google Analytics — for website analytics. Data is anonymized. Privacy policy: policies.google.com/privacy

All third-party processors are contractually bound to handle your data only as instructed by us and in compliance with applicable data protection law.

5. Data Retention

• Contact form inquiries: retained for 5 years from the date of last contact.
• Accounting and financial records for active clients: retained for a minimum of 7 years from the close of each fiscal year, as required by the SAT Codigo Fiscal de la Federacion (CFF).
• Analytics data: retained in aggregate, anonymized form for up to 26 months per Google Analytics defaults.

6. Your Rights (ARCO Rights — LFPDPPP)

Under Mexico's LFPDPPP, you have the right to:

• Access: request a copy of the personal data we hold about you.
• Rectification: ask us to correct inaccurate or incomplete data.
• Cancellation: request deletion of your personal data, subject to legal retention obligations.
• Opposition: object to specific uses of your data, such as marketing communications.

To exercise your ARCO rights, submit a written request to [email protected]. We will respond within 20 business days.

7. EU Residents (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to erasure (right to be forgotten), the right to data portability, and the right to lodge a complaint with a supervisory authority in your EU member state.

Our lawful basis for processing your data is legitimate interest (responding to your inquiry) and, where applicable, performance of a contract. You may withdraw consent at any time without affecting the lawfulness of prior processing.

8. AI Disclosure

This website uses AI tools to assist in content creation and service delivery. Client financial data is never used to train AI models. All AI-assisted outputs that may affect client deliverables are reviewed by a licensed accounting professional before delivery.

9. Cookies

We use session cookies, analytics cookies, and functional cookies. For full details, see our Cookie Policy.

10. Contact

For any privacy-related questions or to exercise your rights, contact us at [email protected].